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Support & Maintenance

Support and Maintenance Selecting the right IT company often has a major impact on the operation of an organisation or establishment. A supplier too large with a notoriously poor support infrastructure, can be inflexible and end up costing you more in the long run. A company too small cannot respond effectively and efficiently.

Equinox comprise a balanced team of technical staff providing desk and field support. And this is not limited to “fire-fighting”, but we can also carry out a scheduled programme of maintenance.

SupportPak Hours

For those company’s that do not want to get into an annual contract we can also supply SupportPak hours.

These are available in packs of 5, 10, 15 and 25 and can be used at any time for any IT requirement that you might have. As they do not have any expiry date, you can be sure that you only pay for what you really need.